Privacy Policy

Last updated: 2025-12-28

Summary: We collect contact details you submit in our inquiry form to respond and provide quotations. We do not sell personal information. You may request deletion at any time.

1) Scope

This Privacy Policy explains how metaldetectorforfood.com (“we”, “us”) collects and uses information submitted through our website, including the inquiry/quotation form.

2) Information we collect

When you submit the inquiry form, we may collect:

  • Name
  • Company
  • Email address
  • Phone/WhatsApp (optional)
  • Details you choose to provide (product type, packaging, line speed, requirements)

Please do not submit sensitive personal information (e.g., government IDs, health data, payment details) via the form.

3) How we use information

We use the information to:

  • Respond to your inquiry and provide a quotation
  • Clarify technical requirements and recommend configurations
  • Communicate with you about your request (follow-up questions, documentation, logistics)

4) Legal basis (general)

We process inquiry information because it is necessary to respond to your request and communicate with you. Where consent is required by local law for certain communications, we will request it.

5) Sharing and third-party services

We do not sell personal information. We may share your inquiry internally with relevant staff (sales/engineering) to handle your request.

We may use third-party services for website hosting, form processing, or email delivery. These providers may process information on our behalf solely to operate the website and handle inquiries.

6) Data retention

We retain inquiry information only as long as reasonably necessary to respond, support business communication, and maintain records, or as required by law.

7) Your rights

You may request:

  • Access to the information you submitted
  • Correction of inaccurate information
  • Deletion of your inquiry information

To request this, submit a message via the inquiry form and include “Privacy Request” in your message.

8) Changes to this policy

We may update this policy from time to time. The “Last updated” date indicates when the latest changes were made.

9) Contact

For privacy questions, use the inquiry form and include “Privacy Policy” in your message.